What is the lag time between sending mail and ...

1. Our experience is that, under normal conditions, it is only a matter of seconds from "send" to "receive".

2. e-PALS is designed, as far as I know, to be a "closed system"--to provide safety for students, e-PALS accounts can only receive e-mails from other e-PALS accounts.  That has worked well for us, although we have wished it was different at times.  e-PALS is a very safe.

The lag time between ePals accounts is usually very small.  (30sec)  For emails outside of ePals it depends on a lot of different things.  If it is a peak time, (in the mornings or right after school is out) it could be up to 10 minutes on a really busy day.

There are a couple of reasons your gmail account didn't work also.

If you are sending to a Global Community student user, it will not go through.  They can only send and receive emails from the ePals community.

If you are sending to a SchoolMail student user, it depends on what access level the school administrator has set.  It could be as narrow as the student can only send to members of their class, school, or district.  Or it could be opened to the ePals community or any email.  That is what is so good about the SchoolMail setup.  Administrators can give students different access levels depending on school policy or age.

Hello

It takes less than a minute to send an email unless you enclose a file.Then, it takes longer.It depends on file.Gmail is just excellent.If you have a problem you should check the mail itself.

I hope I helped you

Hagit